Frequently Asked Questions
Everything you need to know about your Barbie.phar beauty experience.
Are your beauty products authentic?
Absolutely. At Barbie.phar, we source all our skincare and cosmetics directly from authorized distributors and official brand partners to guarantee 100% authenticity.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your beauty essentials sooner.
What is your return policy for opened products?
Due to hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Yes, we ship our beauty collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a seamless and secure shopping experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.